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Transit Market Research
Dikita Management Services (DMS) is a premier market research and data collection division offering unique expertise in the execution and management of data collection for transit agencies for over three decades. We have worked with many industry giants and have cultivated great resources and relationships along the way. In addition to consulting with transit agencies across the United States, DMS has been privileged to serve as the on-call data collection firm for DART since 1991.
Services include collecting data onboard buses, trains, platforms, transit stations, and bus stops. DMS collects boarding and alighting data to validate APCs, perform customer satisfaction surveys, mobility on demand surveys, transit stations license plate recordings, Origin-Destination surveys, as well as many other data collections services for quality assessment.
DMS is uniquely qualified with our experience in a multitude of data collection methodologies — from NTD and APC validation to OD intercepts and customer satisfaction surveys. We have evolved with the industry, incorporating technology and mobile applications to make the collection easier and less expensive. We have developed modern applications, developed and maintained a superb data management system, cultivated long-term staff, and developed subject matter expert managers.
DMS’s mission is to provide transit agencies with primary data about their routes, ridership, customers travel patterns, needs, and preferences. These services inform and contribute to bus and rail planning processes, marketing decisions, FTA and Title VI requirements, and public involvement and communication efforts.
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I started this company in 1979 by hocking my car. I took a loan out for 90 days, paid it back on the 89th day. Make a promise, Keep your promise. We have survived because of our integrity & ethical practices.
I am blessed at the type of work I get to do and the diversity of people I get to work with.
In my 20 years of engineering and management services at Dikita, I have found the company diverse, robust, and client-oriented. Dikita afforded and encouraged my career advancement through training classes and boot camps. I am grateful for all the support and am happy to be working in this family-oriented environment.
I love that Dikita values and invests in employee growth both internally and externally.
“I enjoy the people and corporate culture at Dikita so much that I came back to work for them 5 years after I retired and moved 1000 miles away.”
I like our slogan. No matter what life brings we come together and make it happen.
Back almost 6 years ago. I was hired by Dikita Engineering on November 16, 2015. When Dikita Engineering hired me they only went off my resume. They took a very larger change on me to be the Senior Track Inspector for DART SOUTH OAK CLIFF PROJECT (SOC-3).This was a large task that was entrusted in me. Ms. Eve Williams allowed me to accomplish the mission that she had entrusted in me by allowing me that opportunity and support from that day on November 16, 2015 until now and also into the future. I owe a great deal of gratitude and thanks to Ms. Eve Williams and the Dikita family for all that they have done for me and my entire family throughout the years. It’s been a true blessing to work for family God fearing people!
I highly recommend Dikita to provide any facet of transportation corridor planning, transit studies, civil design, or rail construction.
Under Dikita’s direction, many of our existing facilities were renovated and expanded to accommodate student growth. They are an experienced team.
“Every bond program Walter Dansby has managed came in on time and under budget because of his meticulous detail and tireless work. No one knew our schools better and could have delivered better results than Walter.”
“Dikita is always proactive”… “they are knowledgeable of the transit industry”… “Dikita developed innovative solutions to solve complex problems.”
Dikita is one company that I would highly recommend because of their commitment and their dedication to completing the job the right was the first time.
…the Board of Trustees selected Dikita Engineering to serve as our Bond Program Manager. To date, we couldn’t be more pleased than we have been with the firm. Their services have been invaluable and without them, I do not believe we would have experienced the success we have enjoyed.
“…staff is highly qualified and has shown a true dedication to our economic development of Port Arthur.
If you are looking for a staff that can understand, articulate and further your endeavors, I highly recommend this company.”